If you’re confused about a task or request, ask relevant questions for clarity.
It’s hard to convey tone through email or text. Pick up the phone to clarify if unsure.
Constructive feedback is a positive way to give feedback. Practise being tactful in how you deliver suggestions.
Honesty is important in communication for bonding and gaining respect.
When making a phone call, ask the other person if it’s a suitable time to speak before diving into a conversation.
Expressing appreciation goes a long way to developing trust and respect.
Build rapport by matching the person’s behaviour.
Assign tasks directly and clearly. People work best when they know what is expected of them.